Effective Date: August 20, 2026
Bozanki Solutions respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our services, submit a form, contact us, or use our remote surveillance and back-office support services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following information:
- Full name
- Business or store name
- Email address
- Phone number / WhatsApp number
- Business location or store location
- Service package selected
- Payment confirmation details
- Messages, inquiries, and support requests
- Information submitted through website forms, checkout, or consultation requests
For service delivery, we may also receive business-related operational information such as store reports, sales summaries, invoice details, inventory information, employee attendance/timesheet data, and surveillance-related observations when required for the service.
2. Payment Information
Online payments on our website may be processed through third-party payment gateways such as PayFast. We do not store complete card numbers, CVV codes, or sensitive payment credentials on our website.
Payment processing is handled securely by the payment gateway and/or financial institutions involved in the transaction.
3. How We Use Your Information
We use your information to:
- Process service orders and payments
- Provide remote camera surveillance monitoring
- Provide back-office support services
- Send invoices, reports, alerts, and service updates
- Contact you regarding your order or subscription
- Respond to inquiries and support requests
- Improve our website, services, and customer experience
- Maintain internal business records
- Comply with legal, regulatory, tax, and payment gateway requirements
4. Communication
We may contact you by email, phone, WhatsApp, or other communication channels for service delivery, support, billing, follow-up, and business communication.
You may request to stop receiving promotional messages at any time by contacting us.
5. Data Sharing
We do not sell, rent, or trade your Any information.
6. Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain information for as long as necessary to provide services, maintain business records, resolve disputes, comply with legal requirements, and meet payment gateway or tax obligations.
8. Cookies and Tracking
Our website may use cookies, analytics tools, or tracking technologies to improve website performance, understand visitor behavior, and support marketing campaigns.
You can disable cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third-party websites.
10. Your Rights
You may request to access, update, correct, or delete your personal information by contacting us. Some information may need to be retained for legal, tax, billing, or service record purposes.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.