Effective Date: August 20, 2026
Welcome to Bozanki Solutions. These Terms & Conditions govern your access to and use of our website, services, subscriptions, payment options, and communication with our team.
By using our website or purchasing our services, you agree to these Terms & Conditions.
1. Company Information
Bozanki Solutions provides remote camera surveillance monitoring, back-office support, reporting, reconciliation support, inventory support, and operational assistance for retail businesses.
Website: https://bozankisolutions.com
Email: Sales@bozankisolutions.com
Phone/WhatsApp: +1 (310) 933-3302
Location: Karachi, Pakistan
2. Services
Bozanki Solutions may provide services including but not limited to:
- Camera surveillance monitoring
- Store opening verification
- Staff and customer activity monitoring
- Incident review
- WhatsApp alerts
- Daily store reports
- Back-office support
- Invoice tracking
- Register reconciliation support
- Inventory audit support
- PO receiving support
- Inventory transfer tracking
- Employee timesheet management
- Sales reporting
- Monthly reporting
- Operational follow-up
The exact scope of service depends on the package purchased or the written agreement between Bozanki Solutions and the customer.
3. Service-Based Business
Bozanki Solutions provides digital and remote services only. We do not sell physical goods and do not provide physical shipping.
4. Customer Responsibilities
Customers agree to:
- Provide accurate business and contact information
- Provide required access for service delivery
- Keep login credentials and access permissions accurate and updated
- Inform Bozanki Solutions of any access changes
- Respond to service-related questions in a timely manner
- Use our services legally and responsibly
- Pay all applicable fees on time
Failure to provide required information or access may delay or prevent service delivery.
5. Payments
Customers agree to pay the fees listed on our website, invoice, quotation, checkout page, or agreed service plan.
Payments may be processed through third-party payment gateways such as PayFast, banks, card processors, or other approved payment methods.
Bozanki Solutions is not responsible for payment failures, bank delays, gateway downtime, declined cards, or third-party payment processing issues.
6. Subscription Services
Some services may be billed on a recurring monthly basis.
By purchasing a subscription, you authorize recurring billing according to the selected plan until the subscription is cancelled.
Customers are responsible for cancelling before the next billing cycle if they do not wish to continue service.
7. Pricing and Package Changes
Bozanki Solutions may update service pricing, package features, or service terms at any time. Existing customers will be informed if changes affect their active service plan.
Additional services, extra stores, increased monitoring hours, custom reports, or additional workload may require additional charges.
8. Refunds and Cancellations
Refunds and cancellations are handled according to our Return, Refund & Cancellation Policy.
Customers should review the Refund Policy before making a purchase.
9. Service Delivery
Service delivery is handled according to our Shipping & Service Delivery Policy.
Because services are delivered remotely, delivery depends on timely customer cooperation, access availability, system uptime, and accurate information.
10. Confidentiality
Bozanki Solutions understands that customer business data may be confidential.
We take reasonable steps to protect customer information, reports, store data, surveillance-related observations, employee records, and operational details.
Customers are also responsible for protecting their login credentials, systems, and access permissions.
11. Limitation of Liability
Bozanki Solutions provides monitoring, reporting, and support services to assist business owners. However, we do not guarantee prevention of theft, fraud, loss, employee misconduct, operational errors, system failure, or business losses.
Our services are designed to support visibility, reporting, and operational control, but final business decisions and actions remain the responsibility of the customer.
To the maximum extent permitted by law, Bozanki Solutions shall not be liable for indirect, incidental, special, or consequential damages, including loss of profit, loss of business, loss of data, or business interruption.
12. No Guarantee of Results
Bozanki Solutions does not guarantee specific financial results, profit increase, loss recovery, theft prevention, or business performance improvement.
Results may vary depending on customer operations, staff behavior, store systems, customer cooperation, and other business factors.
13. Third-Party Systems
Our services may require access to third-party systems, platforms, cameras, POS systems, reporting software, payment gateways, or communication tools.
Bozanki Solutions is not responsible for downtime, errors, access issues, policy changes, or failures caused by third-party systems.
14. Website Use
Users agree not to misuse the website, attempt unauthorized access, copy content without permission, upload harmful code, or interfere with website security or functionality.
15. Intellectual Property
All content on the Bozanki Solutions website, including text, graphics, branding, service descriptions, designs, and visual materials, belongs to Bozanki Solutions unless otherwise stated.
You may not copy, reproduce, or use our content for commercial purposes without written permission.
16. Termination of Service
Bozanki Solutions may suspend or terminate services if:
- Payment is not received
- Customer provides false or misleading information
- Customer misuses the service
- Required access is removed or not provided
- Customer violates these Terms & Conditions
- Service delivery becomes unsafe, unlawful, or impractical
17. Updates to Terms
Bozanki Solutions may update these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised effective date.